Privacy Policy
At SensorLidar.com, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make a purchase.
1. Information We Collect
We collect personal information in the following ways:
- Personal Identification Information: When you place an order, sign up for an account, subscribe to our newsletter, or contact customer service, we may collect information such as your name, email address, phone number, shipping address, billing address, and payment information.
- Usage Data: We automatically collect information about how you use our website, including your IP address, browser type, device type, pages viewed, and time spent on our site. This helps us improve the user experience and personalize our offerings.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to improve the functionality of our website and analyze visitor behavior. Cookies are small files placed on your device that help us remember your preferences and improve your browsing experience.
2. How We Use Your Information
We use the personal data we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and billing.
- Customer Service: To respond to your inquiries, process returns, and provide support.
- Personalization: To personalize your experience and recommend products that may interest you.
- Marketing Communications: With your consent, we may send you newsletters, promotions, and updates about new products or services.
- Improving Our Website: To enhance our website's performance and user experience based on your behavior and preferences.
3. How We Protect Your Information
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. This includes encryption technology, secure servers, and access controls. However, please be aware that no data transmission over the internet can be guaranteed 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with third parties in the following cases:
- Service Providers: We may share your information with trusted service providers who help us with order fulfillment, payment processing, shipping, and marketing.
- Legal Compliance: We may disclose your personal information if required by law or to protect our rights, comply with a legal process, or respond to a government request.
5. Cookies and Tracking Technologies
As mentioned, we use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve website functionality, and analyze usage patterns. You can manage your cookie preferences through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. If you would like us to delete your data, please contact us at support@sensorlidar.com, and we will take reasonable steps to accommodate your request.
8. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can update or correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data under certain circumstances.
- Opt-Out of Marketing Communications: You can unsubscribe from our newsletters and promotional emails at any time by clicking the "unsubscribe" link at the bottom of our emails.
To exercise any of these rights, please contact us at support@sensorlidar.com.
9. International Data Transfers
As we are based in Hong Kong, your personal information may be transferred to and processed in countries outside your jurisdiction. By using our services, you consent to the transfer of your data to countries with different data protection laws, including Hong Kong.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting an updated version on our website. Please review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
Email: support@sensorlidar.com
Phone: (+852) 56489966
Address: Prosper Commercial Building, 9 Yin Chong Street, Room 01, 21/F, Kowloon, Hong Kong, China